Landlord
"The entire procedure involved in arranging the first letting of our flat was managed incredibly smoothly and with the minimal involvement from me (just as I wanted) until we met the smiling tenants, settled in and all paperwork completed. No fuss and all ends tied up; perfect. And friendly with it."
Seller
"This is a small and highly pro-active agency which has arranged two property sales for us in past months and been our rental agent for three years. The sales were excellent, the first one completed within eight weeks of launch (at very close to asking price), the second within three months. Rental is a very difficult operation, fraught with complications and conflicting pressures, but Mills Knightâs swift response in all circumstances helped problem-solving. We greatly appreciated the frankness, ethics and experience of both directors and their staff, and recommend the agency wholeheartedly. "
Seller
"We recently sold our house in a rural area of Norfolk and bought a house in Norwich. Both transactions were handled by Mills Knight, and I am pleased to say that we were very favourably impressed. Julie and the team were very efficient and helpful throughout. This is a dramatic contrast to our previous experience with another estate agent about a year ago. "
Landlord
"What I like about Mills Knight, apart from the friendly service and the willingness to go that extra mile is that they are fair to both Landlord and Tenant. As a Landlord I appreciate the nudge when necessary to comply with regulations and I know they will not expose me to undesirable tenants for the sake of a fee. Equally my tenants tell me they enjoyed the process of becoming one of my tenants and were very pleased with the guidance and speed of the MK process. "
Landlord
"Absolutely no hesitation is suggesting you give them a try whether landlord or tenant. On the last transaction I had a void of 24 hours only. How good is that. "
Tenant
"We recently went through the rental process as tenants with Mills Knight. I was really impressed with the friendly personal service and was able to speak with the same person most times I contacted. The speed of the referencing was very good and the reply to any messages or emails I sent was prompt. Definitely the best agent I have dealt with in 16 years of renting. "
Seller
"Excellent service from informative and efficient staff led to the swift sale of our flat. Realistic and intelligent pricing meant we sold very quickly with virtually no reduction, while other comparable flats nearby had to reduce and remained unsold. The charming Julie and her small, friendly team make you feel very welcome and valued as a customer. Overall, a very smooth and positive experience. Thank you."