The Property Ombudsman (TPO)
The Property Ombudsman (TPO) provides fair and reasonable resolutions to disputes between members of the public and estate agents who are members of the TPO Scheme or who have registered with the TPO Approved Estate Agents Redress Scheme. Firms who are members, follow the TPO Code of Practice for Residential Sales.
The Property Ombudsman (TPO)NAEA Propertymark
The National Association of Estate Agents (NAEA) is the UK's leading professional body for estate agency. Its members practice across all aspects of property both in the UK and overseas, including residential and commercial sales and lettings, property management, business transfer, auctioneering and land. The Association was established with the goal of upholding good practice and high professional standards in the UK. Today, its key roles include providing help and guidance for property professionals across a broad spectrum of disciplines, while continually campaigning to make the property market more efficient and user-friendly for the home buying and selling public. National Association of Estate Agents (NAEA)
NAEA PropertymarkARLA Propertymark
ARLA Propertymark protects and guides consumers, helping tenants and landlords to find and manage their treasured homes. We work to raise professional standards among letting agents from single branch independents to large national groups, promoting education and qualifications within the sector. Over 9,000 letting agents are ARLA Propertymark Protected, meeting higher standards than the law demands.
ARLA PropertymarkClient Money Protection (CMP)
The Client Money Protection (CMP) Scheme is a compensation scheme run by Propertymark which provides compensation to landlords, tenant and other clients should an agent misappropriate their rent, deposit or other client funds. As a professional body, raising standards and providing consumer protection are key factors; the Client Money Protection Compensation Scheme plays an integral part in this.
Client Money Protection (CMP)